Audit posture
Posted ledger lines are authoritative. Corrections use controlled adjustments — not silent edits.
Governance
Controls you can check
Families diligencing a desk look at how money posts and how payouts leave. Here is the short version.
| Control | How it works | What you see |
|---|---|---|
| Deposits | UTR match · ops approve | Principal posts only when confirmed |
| Profit credits | Maker–checker batches | Credits after dual approval |
| Withdrawals | KYC · bank · OTP · desk | Payout only on ledger release |
| Identity | OTP on email / mobile change | Harder takeover path |
| Documents | Watermarked vault / statements | Named-client circulation |
Support
In-app cases with a trail; material matters go through your relationship manager.